WooCommerce Support Ticket System free download nulled

WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled

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Codecanyon | WooCommerce Support Ticket System Free Download Nulled

The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce set up including a system to mange person and order help tickets!
In this fashion the Shop admin can simply hold monitor and provides help for order and customers points!

Note: The plugin, like WordPress, requires a minimal 5.5 PHP model.

LIVE DEMO

https://www.codecanyon.eu/wcsts/wp-admin
(Shop admin account)
person: demo
cross: demo

(Shop admin account)
person: demo2
cross: demo

(buyer account)
person: buyer
cross: demo

(buyer account)
person: customer2
cross: demo

WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled

How to robotically update the plugin

To obtain computerized updates simply set up and configure the Envato updater plugin: httpss://goo.gl/pkJS33 .The official information that explains how to configure it may be discovered within the following hyperlink: httpss://envato.com/market-plugin .

THE IDEA

WCSTS extends WooCommerce including a system to handle help tickets. Via WCSTS will be managed three totally different ticket sorts:

  1. Order tickets: associated to orders points
  2. User tickets: realted to customers points
  3. New Pay Per Ticket: For extra particulars learn the associated paragraph

Order and User tickets will be submitted by the person straight by way of frontend pages. Shop admin can handle tickets utilizing the particular backend space.
Furthermore the plugin permits e-mail notifications, customized texts and plenty of different customizations to higher personalize the system in accordance to the store admin wants!

Order tickets

Once activated, the plugin seamlessly provides a ticket space in all frontend order particulars pages (My Account web page -> Orders -> choose any order). In this particular space the person can submit new tickets request help for that specific orders, learn the admin replies for the already submitted tickets and submit new messages.

Optionally the person also can connect a number of recordsdata. Once a ticket is submitted, the shopper and the admin can optionally obtain a notification e-mail (notification system and attachment by default are disabled. Enable them by way of the Options menu).

Order ticket system can be utterly disabled or it may be disabled just for the desidered order statuses. Just go to the plugin Options menu and configure its show settings in accordance to your wants!

User tickets

Is robotically displayed within the My account web page in its personal tab referred to as Personal Ticket Ara (textual content will be custom-made by way of texts menu) and may optionally be
displayed in any frontend web page through the use of the particular [wcsts_ticket_area] shortcode. This ticket kind works in the identical means of order ticket for the exception
that it’s related to a particular person (the person should be logged to entry the ticket space) slightly than an order.
Once a ticket is submitted, the shopper and the admin can optionally obtain a notification e-mail (notification system by default is disabled. It will be enabled by way of the Options menu).

NOTE: to customise the login message, simply use the next format: [wcsts_ticket_area]Type the message you need to show, html code is accepted[/wcsts_ticket_area]

Pay Per Ticket

The store supervisor can now bind to any product (or variant) a variety of questions that an person can ask. Once the product is bought and the order is payed (or marked as accomplished), the plugin will
robotically open a particular Pay Per Ticket by which the admin can hold monitor of the person questions. Product amount will have an effect on the variety of questions that the person can be in a position to ask.

To assign the variety of questions to a product, simply edit it and within the General tab you can see an enter subject identify Questions quantity. For variable product, the Question quantity setting can be editable for every variant by way of the Variations tab.

Exampe:

  1. The admin binds 6 questions to Product 1
  2. The person buys 2xProduct 1
  3. Once the order can be payed, The plugin will open a Pay Per Ticket having 12 questions

Number of questions left will be editable by the admin utilizing the ticket edit web page.

The person should purchase a number of merchandise having questions binded to them. The plugin will open a ticket for every of them

Pay per ticket space is displayed within the frontend through the use of the particular [wcsts_pay_per_ticket_area] shortcode in any web page supporting shortcodes. The ticket space can be displayed just for registered customers, for non registered customers
can be displayed a login message. To customise the login message, simply use the next format: [wcsts_pay_per_ticket_area]Type the message you need to show, html code is accepted[/wcsts_pay_per_ticket_area]

Note: if an order is deleted or marked as failed, cancelled or refounded, the related pay per tickets can be deleted too. Once a ticket reaches Zero questions left, the person
can be robotically marked as closed.

Note for WooCommerce Subscriptions customers: In case of a subscription product, each time a renewal happens, the plugin will reset the pay per ticket query quantity related to it. The pay per ticket can be robotically created
in accordance the oder fee standing, not the subscription standing.

File attachment

Optionally you’ll be able to allow recordsdata attachment for reply messages and tickets. You can set file dimension restrict and configure which recordsdata sorts are accepted. Furthermore, thanks to the “chunk upload” system, the plugin
permits to add any file dimension!

Use case: File approval system

Ticket system can be utilized additionally as File approval system. Thanks to the file chunk add system, your clients can be in a position to connect any file dimension to every ticket (you’ll be able to, nonetheless, restrict the variety of the uploadable recordsdata, dimension, and kinds).
You can then reject the add(s) by merely reply to the ticket (optionally the person can be notified by way of e-mail) and ultimately connect recordsdata to your reply.
Each message may have its personal attachments (that may be ultimately deleted) so as to hold monitor of the attachment historical past!

Predefined solutions

Would you want to outline a set of predefined solutions that may be recently recalled when managing a ticket? You can! Just entry to the Predefined solutions menu and create them!
Those reply can be out there to all of the admins that can be recently answering the ticket!

Rich textual content and Tiny MCE on Frontend

Optionally you may also allow the Tiny MCE editor for frontend ticket textareas! In this fashion your clients can be in a position to enter wealthy texts!
To allow this selection simply go within the plugin choices menu and allow the Enable Tiny mce editor for ticket message space on frontend choice.

Backend managment

The store admin by way of the backend Ticket system managment space can be in a position to hold monitor of all of the submitted tickets. In the ticket checklist desk, the store admin can directly retrieve
the next information:

  1. Type: will be Order or User. It is required to determine if the ticket is related to a particular order or to a particular person
  2. Associated User/Order id
  3. Status: It will be Open, In Progress or Closed
  4. Priority: priorities will be custom-made utilizing the particular menu
  5. New message counter: it helps to higher determine if an person replied to ticket
  6. Subject: ticket topic
  7. Ticekt open date
  8. Ticekt final person reply date

Deleting a ticket, the system will delete all its associated metainfo together with attachments! In this fashion your server and your db can be at all times clear!

Clicking on a ticket, the Admin can edit its information, learn buyer private information, download (and delete) attachments and reply to the person. On ticket particulars web page will be additionally overiden the notification emails recipient(s)

Assign ticket to particular admin customers for higher managment

Optionally you’ll be able to assign tickets to particular admins customers (which have edit_posts functionality) and notify them. You also can optionally filter their ticket checklist so as to show solely tickets assigned to them.
To try this, simply go to the choices menu and set the Display all tickets to non Administrator customers (admin space) in accordance your wants.
Selecting the “display all tickets” choices, the admins can be in a position to filter the checklist displaying solely the ticket assigned to them (within the prime of the ticket checklist they may discover a filter to try this).

NOTE: Administrator customers can be in a position at all times to see all of the tickets.

Custom statuses

Beside the default Open, In progress and Closed ticket statuses, the store admin can outline his personal customized statuses!

Automatic order tickets

WCSTS plugin permits you to create ticket robotically every time the order hits a explicit standing! In addition you’ll be able to arrange a first message to robotically embody when the ticket is created.

Options & customizations

The plugin permits the store admin many customization, as:

  1. User/Order ticket topic kind: Subject will be an open textual content (with lenght restrict) or a choose menu by which the person has to choose one of many preselected subjects (Use the textual content menu to configure them)
  2. Messages and topic lenght restrict
  3. Disable order ticket system: disabling the ticket space will not be confirmed on each order particulars web page. The store admin can be nonetheless in a position to show the User
    ticket space utilizing the [wcsts_ticket_area] shortcode
  4. Attachments: allow attachments, variety of attachable file, dimension and kinds
  5. Email notification system: allow disable person and/or admin notifications
  6. Display ticket standing on frontend
  7. Allow customers to assign a precedence to the simply created ticket

Texts Customizations

The store admin can customise the next texts:

  1. New ticket description: displayed on the brand new ticket field. It might comprise numerous information, like ticket avarage processing occasions
  2. New ticket “succesfully submitted” message: This message is displayed after a ticket has been succesfully submitted by the person
  3. Notification emails topic and physique: All e-mail topic and messages will be custom-made. Furthermore can be utilized particular place holder like topic, message, ticket_id
    to embed dinamic content material concerning the present ticket message.

WPML

The plugin is suitable with WPML. To translate dynamic texts, simply go to the Text menu, change language utilizing the WPML language selector and enter e textual content. In case of
preselected subjects, Remember to create the translations for every language.

SCREENSHOTS

 

Order ticket space

WCSTS

User ticket space (My account web page tab)

WCSTS

User ticket space (Shortcode)

WCSTS

Display ticket standing (optionally)

WCSTS

Admin space

WCSTS

WCSTS

Assing tickets to particular admin customers

WCSTS

Filter ticket checklist displaying solely those assigned

WCSTS

Option menu

WCSTS

Customize textual content menu

WCSTS

Notification e-mail

User reply
WCSTS

Admin reply
WCSTS

User new ticket submission affirmation
WCSTS

Pay Per Ticket

Fronted space, uset the [wcsts_pay_per_ticket_area] to show.
WCSTS

Admin merchandise edit web page
WCSTS

Admin merchandise checklist web page
WCSTS

Admin ticket edit web page
WCSTS

 

CHANGE LOG

 

= 12.1 - 08.03.20 =
* Fixed a problem due to e-mail sender identify choice was ignored

= 12.0 - 10.02.20 =
* Improved some SQL queries 

= 11.9 - 27.09.19 =
* Fixed a problem associated to WooCommerce Subscriptions plugin

= 11.8 - 18.09.19 =
* Added new choice to mark order tickets as closed when the order hits the "completed" standing

= 11.7 - 29.05.19 =
* Added new choice to disable the "payment detection" course of for pay per tickets

= 11.6 - 15.05.19 =
* Internal libraries update

= 11.5 - 24.03.19 =
* Minor bugfix

= 11.4 - 21.03.19 =
* Added choice to disable new ticket opening for "user ticket" kind

= 11.3 - 16.03.19 =
* Minor bugfix

= 11.2 - 20.01.19 =
* Fixed a problem with new strains and predefined reply

= 11.1 - 19.01.19 =
* Added new choice to disable the "Get help" button on orders checklist web page

= 11.0 - 17.01.19 =
* Fixed a problem with ticket desk web page
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled

= 10.9 - 17.01.19 =
* Minor bugfix
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled
WooCommerce Support Ticket System, WooCommerce Support Ticket System plugin, WooCommerce Support Ticket System pro, WooCommerce Support Ticket System free download, WooCommerce Support Ticket System nulled

= 10.8 - 16.01.19 =
* Is now doable person some shortcode for replies

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